Now this is customer service! Sal took the time and care to make sure they shipped my package correctly. Insanely fast communication and shipping! I will coming back for more!
Recently I ordered some lithium-ion batteries from Orbtronic. Their site is easy to navigate and shop from, and the item descriptions are very informative...you know exactly what you are buying. Later in the same day I received an email notice that my items had been shipped already! My batteries arrived even earlier than the USPS 'estimate', which was also a pleasant surprise. My batteries were ridiculously well-packed! Not only were they in re-usable plastic containers, they were then inserted into foam-lined cardboard boxes! This is a level of service I truly appreciate, it's obvious that someone went to a great deal of work to ensure my products arrived safely. Orbtronic definitely cares about their products and their customers and I give them thanks and a WELL DONE!
First time customer and a future one as well! Customer service was excellent. Placed an order, had a few questions about it and they were answered promptly. Ordered it on a friday night and got it on monday morning (with regular, standard shipping). Can't beat that. Packaging was excellent; the protective cell case is very well made and the cell itself is of undoubtable quality.
New customer, 1st time order. Even though it was small Sal took the time to answer multiple questions...knowing he has 100's of these each day! Nicely done Sal and thank you for getting our little order out within hours.
Very few companies have the kind of dedication Orbtronics has to customer satisfaction.
Excellent service. Sal replies and advises most informatively.
Great service. Would recommend Orbtronics to everyone who is in the market for these products.
It was a pleasure to see my order Côme in. What about quality at all phases of my purchace! You are the best. Keep your good work. I strongly recommend.
INSANELY FAST SHIPPING. I ordered a pair of Sony VCT5s on a Friday night and they were delivered to California on Monday. Received immediate order confirmation and shipping confirmation the next day with tracking number. Order was packed like they were shipping the Hope Diamond. Both batteries metered at 3.53 volts prior to first charge. Great price for the real deal, too.
How can you do better than this? You can't.
Just received my first order. I'm incredibly impressed. order was shipped w/in about 30 minutes of placing it. I had a follow-up customer service question and Sal responded very quickly. order came in 2 days. 14500 batteries and charger, packaged well and all functional. This will be my go-to place for batteries and chargers.
This was my first order from orbtronic and I have to say WOW! I placed my order and within 30 minutes it was already shipped. I received my Panasonic ncr18650b in two days. That is awesome, I'll definitely be back to buy all my batteries. Thanks orbt you have a customer for life now.
I just received my second of batteries from Orbtronic. I ordered these on Monday and received in the mail today, Wednesday! This place is not like a lot of them and it takes a week to get your order out the door! This is my go to battery store from now on! I have never had to use the customer service, but I am positive that it will be just as good as they are in their shipping department.
Now for the batteries...Wow! I have been ordering the Obtronic 30A/2100mAh 18650 batteries for my vape shop! These things are phenomenal! Of course, right after I placed my first order, they go on sale. LOL Timing is everything. These batteries I would have compared to the Sony VTC4. But give them about 3 deep charge/discharge cycles and they outperform any VTC5 that I have owned. Now my customers are on to me that I did not get these in the shop earlier.
Keep up the good work guys!
good job fast delivery, good condition thank orbtronics
Great service, speed of shipping, GREAT PRODUCT!!!!!
You WILL not find a better place to deal with
Place order on Sat, received the merchandise exactly as ordered first thing Monday morning, insanely fast shipping and service. A+++.......... Wish all online merchant's were half as good as this company, a pleasure to do business with.
Ordered a pair of PD2900's for my ecig mods, before I was using efests (2600 flat)and would only get about 3 hours of vaping before i needed to change batteries. with these I vape all day without changing - about 10 hours. Excellent product! and excellent service! arrived on time and Sal was very responsive with his emails
I needed to add something to my recent post. I also purchased the XTAR-SP2 from Orbtronics and couldn't be more satisfied with this product.
It charges my 14500 and 18650 batteries at .5A, 1A or 2Amps, by my choice, at the push of a button. If I'm in a hurry and have no spare battery I charge at the higher recommended rate. But if I have time, I charge at the lower .5A rate which prolongs the usable life of the battery.
Also, each channel is independent so you can charge two unequally discharged batteries at the same time.
I am also able to charge my older ICR 123 Li-ion batteries at .5amps using "spacers" from a previous charger. This charger also handles the "fatter" rechargeable batteries like the 26650's. And the price is right at Orbtronics!
I have made three purchases at this web site with outstanding results! Sal has been very helpfull with all my questions and concerns at all hours of the day and night!
Your 3400mAh 18650 batteries are top notch as are the 14500 batteries I have purchased.
And the customer service and fast shipping is second to non! If you asked me for any recommendations on how to improve my buying experience ... I would not have an answer.
Getting ready to order 10 more batteries for new "toys"!
if i could rate this company and products higher than 10 i would. outstanding customer service. their products are top shelf. i have ordered several 18650's (in 3400mAh), and 3v RCR123's, along with Xtar chargers (VP1 and SP2), and couldn't be happier with my purchase. i use them in various flashlights including the Klarus XT11, inova UV, Surefire X300, Foursevens mini ML, and the most excellent Dereelight Xsearcher. they work great with generic "cree" flashlights as well.
these batteries perform superbly! you can't go wrong with Orbtronic products.
Just received my order of Panasonic CGR18650CH's. Couldn't be more satisfied with this company TWO days from order to door will be ordering again!!!
I am in the commercial real estate business in NYC. We need to tour and show large retail locations to brokers and prospective retailers. I have a couple of small to medium LED flashlights but they did not produce sufficient light for use in a 10,000 square foot basement. I needed a light with more "firepower" and the XTRA S1 filled the need. It lights up the basement brightly and provides safety while walking around the area. I also ordered 6 3400milliamp-hr lithium ion batteries and a six battery charger. All of these do an excellent job and I would recommend them to anyone looking for a powerful flashlight.
Great service! Resent set of batteries when the package must have been opened and contents stolen when it was with USPS. Orbtronic was obviously not under any obligation to resend another set of batteries. Thanks!
ordered some 18650 batteries for my provari vaporizer (2250 mah high drain) that last waaaay longer than the one AW batteries that came with device. could not ask for better customer service (thanks again Sal) from the folks at orbtronic. Sal says they will be coming out with a even larger mah high drain for these devices soon, 2900 mah i think he said. will check those out when available.
Who ever runs this company needs to run for president! If all companies were as professional as Orbtronic is their would never be any negative feedback. :) Still using my Orbtronic 18650 cells and they ARE THE BEST!!!
Ordered some Orbtronic 3400ah 18650 LATE Thursday night via their website and received them Saturday morning. The only way you beat that kind of service is with hand delivery. :)
I am a high-power flashlight junkie and some of my lights take 18650 batterys. I've been using Ultrafire 18650s for a long time before learning that their are better batterys out there. I've read lots of articles on 18650 batterys and most of them praise the Panasonic cells. So I decided to try out the Orbtronics "Panasonic" 18650 batterys to see if they were any better. When I first recieved my batterys I put them on my Xtar WP2 II charger. I waited and waited and waited on them to fully charge. Im use to the Ultrafire cells charging in an hour or so. But these cells took around 3 1/2 to 4 hours before I finally got the green light! Installed them in my Nitecore TM11 and they have lasted 4 times longer than the so-called 4000mAh Ultrafire cells. It still amazes me at the reserve power of the Panasonic cells! Well that did it! I will never buy another 18650 battery unless it has Orbtronics written on it! They are truly the absolute best 18650 battery that money can buy! I am now a true believer! D.Goodrow Huntsville,Texas USA
I ordered Panasonic 2900mAh greens but I guess they were out and bumped me up to protected cells and no extra charge. I ordered them w/ free shipping on 12/26/12 and received them 12/29/12.
I researched for a long time before I bought from here. Orbtronic's reputation is stellar in Laser/Flashlight forums and their product line rated among the best on lygte-info.dk
My research is done and I'll be buying here from now on.
Great customer service ,ultra fast communication and shipping. !!! Sal is a Great person to deal with.
i got 2 sets of 18650 - 3100 mAh and 3400 mAh . those batteries last forever excellent product
that makes my Nitecore TM11, and Olight M21x light up the night
i will be a returning customer..
Just wanted to say that I have had one of the best experiences with this company and Sal directly. I ordered from here before but after placing my last order I was sent the wrong 2 batteries. Once I contacted Sal he not only shipped me out the correct ones the same day I called him, but he sent me two extra at no charge! Grade A customer service!!
I love these guys!!
Btw I ordered 3400mAH Orbtronic batteries!!! A+++
ordered there 18650s from them case came cracked and outer case was coming off they were quick to fix it best people to deal with thank you sal @ orbtronics
I would just like to say that this company is one of the easiest to deal with and has amazing customer service.. Sal is great and hands down is one of the nicest people to work with. Great prices, fast & free shipping, what more can you ask for??
I just spent around 300 dollars in batteries and i could not be happier i did it with orbtronic. some of the best customer service i have ever experienced buying stuff on the web. absolute pleasure!
I RECENTLY ORDERED THE 18650 BATTERIES AND SOSHINE CHARGER.I'M IMPRESSED WITH THE
18650 BATTERIES THAT ARE RATED 3100 MAH,LET ME SAY WOW LOVE THOSE BATTERIES.
Simply the best vendor online! You cant beat his service, his communication and his prices! Shipping is lightspeed....
Fifteen years I've worked professionally as a Digital Media Developer & Consultant. Sufficed to say, I'm not easily impressed and irrevocable abstain from writing testimonials. However, Orbtronic demonstrated qualities that exceeded my expectations and warranted my testimonial. Orbtronic provided the utmost in professional courtesy, service and solutions; delineated by product safety, performance and relevancy, as applied to each of my applications. They possess a highly technical knowledge of their products and mine, yet intuitively patient to my level of understanding. I felt confident I was making the correct choices; before, during and after the sale. Shipping; ordered Friday and received Monday! The products I received performed flawlessly and as they predicted. In retrospect, I have invested quite allot of time and money into other competing companies that offer the same products, services & guarantees. Simply put, Orbtronic exceedingly outclassed and outperformed their competition on every level! This forged an indelible impression and without question, they’ve gained my trust and return business!
Wow, very fast shipping, i ordered friday afternoon and got the shipment in 3 days, the shipping info was received sunday. I item is perfect for my golf range finder a bushnell tour V2. Just got tired of buying the disposable batteries for $10 for just 1 battery...this pays for itself..
Awesome ! that's the only place I could find rechargeable CR2 batteries ! I'm really glad because my camera uses these ones and I do not see myself buying batteries every time I go out shooting
ORBTRONIC WERE PROMPT COURTEOUS AND A HOST OF OTHER GOOD COMMENTS I HAD LIKE TO MENTIONED. MOST OF ALL THEY ACCEPT PAYPAL AND I WISH OTHER COMPANIES ADOPT THIS KIND OF PAYMENT I AM SURE A LOT OF CUSTOMERS OUT THERE SHARE MY VIEWS. OVER ALL BOTH ORBTRONICS AND AMAZON IN THE PAST AND PRESENT DELIVERED THE GOODS WITH SECURITY PAYMENTS AND ON TIME. THANK YOU FOR THAT CHRIS
LOVE MY LASER POINTER. My friends are blown away by the strength of the beam and the distance it goes. Battery life is also great so far. Its the most popular toy at the house parties lately. I like the website and will definitely be looking into your other products.
Thanks for the assistance, and for delivering such a great product, all very easy and painless. The website is easy enough to navigate, checkout is quick and easy.
Fast dispatch to Germany. Product as described. Thank you for EU plug adaptor. Good communication.